Student Services Team

The Associate Principal has overall responsibility for leading and managing the Team, and the delivery of pastoral care programs within the College.

The position of Manager is responsible for the overall welfare of students in their respective Year group through the implementation of Pastoral Care programs. They work collaboratively with other members of the Student Services Team to provide an environment that nurtures the emotional, physical, and academic well-being of all students.

There are three Year Manager positions at Gilmore College:

• Manager (Year 7)
• Manager (Years 8 & 9)
• Manager (Years 10 – 12)

The Year Coordinator offers a broad range of support in the area of pastoral care including attendance, behaviour management, and academic progress and provides a communication link between students, parents/caregivers and the College.

There are three Year Coordinator positions at Gilmore College:

• Coordinator (Year 7)
• Coordinator (Years 8 & 9)
• Coordinator (Years 10-12)

The Aboriginal Education Program Coordinator provides strategic leadership to Principals, Teachers and School Support to ensure an effective delivery of education programs to Aboriginal and Torres Strait Islander students.

The AIEO position is confined to three general areas. These include:

Interactive Role
Direct contact and communication with the Aboriginal students and the College staff.

Liaison Role
Contact and communication with parents/caregivers of Aboriginal students, Aboriginal community groups and other agencies who can further the educational welfare of Aboriginal students.

Non-Interactive Role
Involves duties performed during non-contact time which benefit:

• the Aboriginal students and their families
• the Aboriginal community
• the College environment as a whole.

Education assistants provide additional support to teachers and students. They perform a range of tasks including preparing and maintaining the classroom and assisting teachers to deliver planned education programs. Some education assistants work with students who have specific learning requirements or operate in specific learning environments, for example education support centres.

The College Chaplain supports the social, emotional, and mental well-being of the school community while demonstrating core values of respect, compassion, and service. Our chaplain is passionate about the well-being of our school community and helps by advocating for students on an individual case-by-case basis and equips students with strategies to overcome various situations, including (not limited to):

Bullying and conflict mediation, family issues, death and trauma, cyber safety, homelessness, mental health, crisis, sickness, peer pressure, drug and alcohol problems, domestic violence and abuse, school issues, disabilities, education and learning difficulties, attitude, and referrals to community agencies if needed.

The College Psychologist is appointed through the South Metropolitan Region Education Office to service Gilmore College. The position is responsible for assisting the College by promoting system initiatives and providing support and quality assurance to enhance outcomes.

The College Youth Worker promotes the personal, educational, and social development of young people at Gilmore College.

The School Support Officer works collaboratively with the Student Services team to provide support to students and encourage positive engagement and achievement at school. The School Support Officer is one of the first points of contact students have when raising an enquiry, concern, or issue. Depending on the enquiry or issue, the Support Officer links the student to the appropriate member of the Student Services team.  

The Student Support Triage Officer fulfills another important customer service role with parents, carers and guardians, and determines the priority of student enquiries, in relation to social and mental health related matters. Triage Officer provides services regarding student management, provision and coordination of duty of care within the Student Services team, and Year Managers support.

The College Nurse is involved in health education, health promotion and early intervention. The position involves providing accurate information to enable students to make informed decisions about health care. In addition, the College Nurse seeks to support parents/caregivers in the care of adolescent children.